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Property & Inspections

Property inspections are a vital component of successful property management. They ensure the landlords’ valuable asset is looked after as well as properly maintained and allows for tenants to communicate any issues or concerns they may have.

Before the start of a tenancy

An entry condition report is conducted to check the exact condition of the property prior to handing over possession to the tenant. This is essential to outline to the tenant how the property is to be presented when vacating in order to receive a full refund of their bond. The entry condition report is extremely detailed

The first stages of a tenancy

A comprehensive inspection of your property is conducted 8 weeks after a new tenant moves into the property. We prefer to do the first inspection in this time-frame because it gives us a chance to check that your new tenants are looking after the property and resolve any potential issues sooner.

We inspect your property room by room and all items present in each area. For example, walls, light fittings, blinds, doors, dishwasher etc. We record general cleanliness as well as any damage and then record details of any marks, scratches or other relevant notes. We will also take photos of the property when any issues are located including any maintenance that needs to be completed.

During the tenancy

We conduct routine walk-through inspections of the property approximately every three months after the first 8 week inspection. Again, we check room by room and item by item and record notes for any issues we find. We make sure the tenant is keeping the property damage-free and clean. We will take photos for your reference and will note down any repairs or maintenance that needs to be completed.

We contact our landlords after each inspection by their preferred method, whether it’s phone, email or text to keep them up to date. A detailed inspection report including photos will be emailed with every inspection detailing any issues or items that require attention.

End of the lease

When the tenant advises us they will be vacating, we provide them with our expectations and requirements and how the property needs to be presented. Once the tenant has vacated and returned the keys, we compare the property to the original entry condition report completed when the tenant moved into the property.

We carefully check through the report, ensuring it has been left in the same condition as when they moved in – taking into account reasonable wear and tear, which is a legislative requirement.

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